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 Wheel wright – one who makes, repairs, or supplies wheels.

The Wheelwright of the last century was a craftsman who made sure that the wheels he supplied were perfectly matched to the needs of his customer.

Similarly, Wheelwright Consultants customizes their work to the needs of theirs clients. We have no "off the shelf" programs or solutions, but rather have an extensive base of operational and educational experience upon which to draw, for ideas and techniques which can be supplied to address a particular client's needs.

The Wheelwright was a specialist who met the needs of a diverse clientele with a selection of services.

Wheelwright Consultants specializes in meeting the needs of the hospitality, museum, and service industries with assistance in the areas of design, facilitated workshops, interim management, management advisory services, and training and development programs.

Like the wheelwright of old, we are active members of the professional community and maintain membership in a number of professional organizations including: state restaurant associations and state and regional museum associations.


 Eric F. Nusbaum, Ph.D., CHA - Founder

As the manager of a number of high-profile operations, Eric increased sales and profits while enhancing their reputations for quality and service. As a universtiy educator he earned multiple awards for teaching and advising and was able to make difficult subjects interesting and understandable, a capabilty he brings to his seminars and consulting. Areas of expertise include:

  • ServSafe Food Safety Training
  • Operational Consulting
  • Restaurant Design & Planning
  • Customer Service & Suggestive Selling


Howard J.P. Cutson, FMP

As Vice President for a diverse, nationwide restaurant company, Howard grew a restaurant chain from six to 25 units while doubling the profit margin! He has overseen development and operations in all types of restaurants and built specialty product and service organizations. Howard will help your organization in the areas of:

  • Customer Service & Satisfaction
  • Staff Training & Development
  • Hospitality Marketing
  • Improving Sales & Profits


Joanne Dunleavy, MSTD, CPC

Consultant, business owner, and award-winning professional coach specializing in: individual and organizational change; coaching, coach training, and team/staff training and development. Joanne’s work and programs have motivated and taught thousands of individuals to tap into and operate at their highest level of performance. Joanne will assist your organization in the areas of:

  • Coaching Skills Training for Mangers
  • Professional Coaching for Individuals & Teams
  • High-Performance Communications
  • Leadership & Team Development


Bruce Homstead, MS, RD, LDN

After spending his first years after college in high-volume food service operations such as flight kitchens, Bruce followed his interests and returned to college. At the University of Bridgeport he earned a MS in Biochemistry and Nutrition and went on to manage the dietary departments in many health care facilities. He has provided nutritional consulting for individual athletes, high school and college teams, and olympic teams. Bruce is available to help with:

  • Nutritional consulting for menu development
  • Allergen awareness and training
  • Developing gluten-free recipes and standards
  • Individual nutritional and dietary consulting 


 Lillian Gordon de Molina, M.Ed.

Lillian has a unique background, her mother is Mexican and her father American. She spent parts of her childhood in both Massachusetts and Mexico, where she worked in restaurants and grocery stores. Upon graduation from college she lived in Chile for serveral years where she taught English. Lillian provides:

  • ServSafe Training in Spanish
  • Translation services
  • Other training for Spanish-speaking staffs









Wheelwright Consultants | 15 Grove St, Greenfield, MA |413-774-2786 |

"Why Reinvent the Wheel, when Wheelwright Consultants can Supply it?"

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